We’ve helped thousands of Americans diversify and protect their savings with precious metals like gold and silver. And our commitment to integrity, transparency, and education have earned us an average 4.9 rating across hundreds of reviews from multiple 3rd party sites.
What PEOPLE Are Saying…
We’re proud that people consistently highlight the personal attention and expertise they receive from our team members, who take the time to educate rather than pressure anyone into making decisions. Our clients regularly tell us they chose us because we were transparent about pricing and actually showed them what competitors were charging, which helped them feel confident they were getting fair value for their precious metals purchase.
What really makes us happy is hearing feedback from people who say we made them feel comfortable throughout the entire process, whether they’re setting up a Precious Metals IRA or making their first direct purchase of gold and silver. We’ve built our reputation on being straight shooters who focus on long-term relationships rather than quick sales, and it shows in the reviews where customers mention they trust us enough to recommend us to their friends and family.
Our approach has earned us exceptional ratings across Google, Trustpilot, Consumer Affairs, the Better Business Bureau, and the Business Consumer Alliance. We’ve highlighted some our favorite reviews below, but you’ll also find links to each review channel so you can say everything people are saying about us.
TRUSTPILOT REVIEWS
Donna Israel
National Gold Group was such a pleasure to work with! I was looking for someone to help me through the process of getting into Precious Metals after my Annuity matured. Walter and his team was so helpful and were the only ones who actually took the time to go over my options instead of just telling me what to buy, they also showed me what other companies charged online and it was more than fair. I can’t recommend their services enough and my only regret was not looking at it sooner since that Annuity didn’t make anything like I thought it would.
Mike Alvey
Working with David and Pamala has been a great experience with my recent gold and silver transfer to National Gold Group. The work that had to be done to transfer my account was a actual clown show from my other provider, sense it took over a week just to get an email change but thanks to Pamala we got it done. David and I spoke several times as to what would be best for me with changing things around to better improve my portfolio. If you want people with real INTEGRITY then look no further then David and Pamala they really do care about your future. Thank you guys so much!
John Pattison
Matthew Dwyer with National Gold was more than professional, he was very personable and Helpful willing to answer any and all questions I had, If he didn’t have an answer he would fine the answer and get back to you the same day. He truly Cares about the People that contact him and National Gold Group.
BETTER BUSINESS BUREAU REVIEWS
Louis P.
I would like to take a moment to share my experience with **** and his associate, ******, on my recent purchase with National Gold Group. After having less positive experiences with other companies, I can honestly say that **** is the ultimate professional and a straight shooter. He listened to my questions and clearly explained my options. In speaking to ****, I could tell that I was speaking to a man of knowledge, and not someone looking to take advantage of a potential buyer. I have done my research and the numbers don’t lie – they absolutely got me the best possible price. For those in the precious metals market, I highly recommend National Gold Group.
Neal L.
I read that gold is a great hedge for part of your portfolio, but I knew absolutely nothing about purchasing it. After much research I reached out to National Gold Group, along with others, by email. They replied to my email right away and the next day ****** from *** gave me a call. He basically taught me all I needed to know about buying gold and silver and how to convert part of my 401K into a gold 401K. ****** made the entire process effortless. National Gold Group and ****** are very straightforward, honest, knowledgeable and not the least bit pushy.I am extremely happy that I chose National Gold Group. If I know anyone looking to purchase gold or silver I will be recommending National Gold Group!
Michael W.
I have thought about gold and silver purchases not sure of process till I talked with **** from National Gold Group he explained the procedure, it was quite painless and easy even though it’s not a guarantee that the price of my purchases will go up it’ll be nice to have a reserve to fall back on I don’t see the value going down.
CONSUMER AFFAIRS REVIEWS
Vicki
If you are looking to broaden/expand your financial wealth opportunities by adding precious metals to your portfolio, and if you want to do business with a knowledgeable, honest, caring, forthright individual and company, look no further than Matthew ** at National Gold Group. Call and ask for him directly. Ours was a great experience from beginning to end; he and the company have earned our trust.
Dorothy
I contacted this company because of its stellar reputation. My experience with them was wonderful. I contacted them about a purchase for a specific amount, they laid out my options and gave me a lot of information that helped me make a sound decision. These guys were wonderful. My representative was so patient with me, they were available during my crazy hours and always willing to explain or reiterate information. I highly recommend this company.
GOOGLE REVIEWS
Barbara Dorr
Matthew Dwyer, Sr. Acct. Executive, of National Gold Group had answered the call to guide advise and kindly offered the steps to transitioning into wise, honest counsel to invest in Gold and Precious Metals. To bank on a more solid, stable investment, Gold was the way to go. He and his staff were Par Excellence in Customer Service in their being available and treating me just like family and gave me the assurance from start to the finish in selection of Precious Metals and percentages in paperwork and storage that has given me peaceful confidence for the wise investments for me and my loved ones of my Gold IRA’s future! After shopping around, they are the creme de la creme of Gold Investment companies.
Dacia Barron
Investing in precious metals can be complex, but Mateo made the process smooth and very easy. His knowledge of market trends and precious metals as an investment was valuable. He was thorough, answering every question, ensuring a sense of security and being well-informed throughout discussions. Mateo’s friendly and personable demeanor set him apart. Investing in assets like gold and precious metals was new for me so I was looking for someone I can trust. He was calm and provided reassurance, guiding me through each step. I’m recommending Mateo to family and friends, all will be working with him for future investments in precious metals.
George Becker
Dave and his associate, Pamela, are truly standup individuals. I have had a few unpleasant experiences with other companies, but my experience with National Gold Group was vastly different. Dave was extremely professional and took the time to educate me on the available options. I highly recommend Dave, Pamela, and National Gold Group!
National Gold Group Is Also One Of The Top Rated Precious Metals Companies And A Proud Member Of The Business Consumer Alliance
Business Consumer Alliance is a private nonprofit organization dedicated to promoting fairness and honesty in the marketplace. We’re proud to have 5 stars and 0 complaints with them.
OUR COMMITMENT TO YOU
At National Gold Group, we believe in transparency and family values. We understand that precious metals aren't for everyone. That's why education isn't just part of our process, it's the foundation of everything we do. Before we discuss any transaction, we want you to feel comfortable with how investing in precious metals works, what to expect, and understand all your options.
We don't just "sell" gold and silver, we want to empower you with the knowledge to make an informed decision. That includes market dynamics, storage options, tax implications, and investment strategies - all before you move even a single dollar. Because when you truly understand your investment, you're not just buying precious metals, you're building a secure financial future with true peace of mind.
GET YOUR FREE PRECIOUS METALS CONSULTATION
As one of America's highest rated precious metals companies, we've helped thousands of people protect and grow their savings with gold. Whether you want to use a retirement account or make a direct purchase, we make the process simple and transparent. Click the button below to get your free consultation or contact us with any questions.