At National Gold Group, transparency isn't just a buzzword. It's the foundation of how we do business. Whether you're investing in precious metals through an IRA or making direct cash purchases, you deserve complete honesty about pricing, processes, and policies. Here's exactly how we deliver that.
We believe precious metals investing should be straightforward and honest. That's why we've built our entire business model around complete transparency in every aspect of your precious metals experience, from initial consultation to final transaction and everything in between.
Real-time pricing with no markup surprises
Clear fee structures disclosed upfront
Honest market guidance without high-pressure sales tactics
Complete process transparency for both buying and selling
Direct access to wholesale pricing through our proprietary technology
Clear documentation and written confirmations
National Gold Group has invested in proprietary software that connects directly to the top 5 major precious metals wholesalers in the United States. This technology pulls live pricing data every few minutes, ensuring you always receive the most competitive rates available in the market.
A quick look at the steps our software takes to deliver the best price to you.
Simultaneous wholesale data feeds
Algorithmic best‑price selection
Updates every few minutes
Transparent markup shown
Lowest available pricing
Traditional precious metals dealers often work with limited supplier networks or add significant markups without disclosure. Our technology eliminates these problems by:
| With A Retirement Account | |
|---|---|
| Precious Metals IRA Fees |
Setup Fees: $0 – We never charge setup fees for precious metals IRAs Annual Maintenance Fees: Clearly disclosed based on account value with no hidden charges Storage Fees: Transparent storage costs at IRS-approved depositories with full insurance coverage Transaction Fees: Upfront disclosure of all buying and selling transaction costs |
| Precious Metals IRA Process |
Account Setup: We walk you through every step of the IRA setup process, explaining timelines, requirements, and what to expect at each stage. Rollover Process: Complete transparency about rollover timelines, potential tax implications, and required documentation. Metal Selection: Clear explanation of IRS-approved products, storage requirements, and liquidity considerations. Ongoing Management: Regular account statements, easy access to account information, and clear communication about any changes. |
| With A Direct Purchase | |
|---|---|
| Direct Purchase Process |
Pricing: Real-time wholesale pricing plus clearly disclosed markup Shipping: Upfront shipping costs with full insurance coverage details Delivery: Tracking information and delivery confirmation for every order Authentication: Certificates of authenticity and detailed product specifications |
| Direct Purchase Payment Options |
Wire transfers with same-day processing Bank transfers with clear processing timelines Certified checks with hold period disclosure Credit cards with applicable processing fees |
National Gold Group doesn't just help you buy precious metals, we provide complete transparency when you're ready to sell, whether from your IRA or direct holdings.
We guarantee to buy back any precious metals purchased through National Gold Group at current market rates. Our proprietary pricing system ensures you receive competitive buyback pricing based on real-time wholesale markets. That way you can always liquidate your metals when you want to.
Clear explanation of distribution options (cash or in-kind)
Transparent tax implications and timing
Real-time buyback pricing through our wholesale network
Fast processing with clear timelines
Instant buyback quotes using our live pricing system
Transparent evaluation process for your metals
Multiple selling options (wire transfer, check, or trade)
Same-day processing for qualifying transactions
We provide educational content and market analysis without hidden sales agendas.
Unbiased market commentary on precious metals trends
Educational resources about precious metals investing
Risk disclosure about precious metals investments
Realistic expectations about potential returns and volatility
Our approach focuses on education and long‑term relationships rather than high‑pressure sales.
Consultative approach to understand your investment goals
Educational‑first philosophy before any sales recommendations
Respect for your timeline without aggressive follow‑up
Honest guidance about whether precious metals fit your situation
National Gold Group maintains complete transparency about our regulatory status and compliance.
Proper licensing in all states where we conduct business
Compliance monitoring with all applicable precious metals regulations
Regular audits of our processes and procedures
Clear documentation of all transactions and communications
We maintain comprehensive customer protections.
Segregated customer funds held in trust accounts
Full insurance coverage on all stored metals
Detailed record keeping for all transactions
Clear dispute resolution processes
Your personal and financial information receives the highest level of protection.
Bank-level encryption for all data transmission
Secure storage of customer information
Limited access protocols for customer data
Regular security audits and updates
Every transaction includes multiple security layers.
Identity verification for all new customers
Transaction confirmation for all orders
Secure payment processing through established financial networks
Detailed transaction records for your records
Ready to experience transparent precious metals investing? Here's how to get started:
Free Consultation — Speak with one of our precious metals specialists
Educational Resources — Access our complete precious metals guides
Live Pricing — Get real-time quotes on any precious metals products
Account Setup — Begin your IRA or direct purchase process
Ongoing Support — Receive continued guidance and market updates
Have questions about our processes, pricing, or policies? Our team is here to help:
At National Gold Group, transparency isn't just a policy, it's our promise to you. Experience the difference that complete honesty and cutting-edge technology make in precious metals investing.
