Transparency At National Gold Group

 

At National Gold Group, transparency isn't just a buzzword. It's the foundation of how we do business. Whether you're investing in precious metals through an IRA or making direct cash purchases, you deserve complete honesty about pricing, processes, and policies. Here's exactly how we deliver that.

 

No Hidden Fees. No Surprise Costs.

We believe precious metals investing should be straightforward and honest. That's why we've built our entire business model around complete transparency in every aspect of your precious metals experience, from initial consultation to final transaction and everything in between.

personal advisor national gold group

Real-time pricing with no markup surprises

Clear fee structures disclosed upfront

Honest market guidance without high-pressure sales tactics

Complete process transparency for both buying and selling

Direct access to wholesale pricing through our proprietary technology

Clear documentation and written confirmations

trustpilot 5 stars national gold group
a+ rating better business bureau national gold group
five start google reviews national gold group
5 star consumer affairs national gold group

OUR LIVE PRICING SOFTWARE ADVANTAGE

gradient line

National Gold Group has invested in proprietary software that connects directly to the top 5 major precious metals wholesalers in the United States. This technology pulls live pricing data every few minutes, ensuring you always receive the most competitive rates available in the market.

 

How Our Pricing System Works

A quick look at the steps our software takes to deliver the best price to you.

Collect

Simultaneous wholesale data feeds

Compare

Algorithmic best‑price selection

Refresh

Updates every few minutes

Disclose

Transparent markup shown

Guarantee

Lowest available pricing

 

Why This Matters for You

 

Traditional precious metals dealers often work with limited supplier networks or add significant markups without disclosure. Our technology eliminates these problems by:

 

  • Guaranteeing competitive pricing across multiple wholesale sources
  • Eliminating pricing guesswork with real-time market data
  • Providing instant quotes without delays or callbacks
  • Ensuring consistent pricing whether you're buying $5,000 or $500,000 in metals

PURCHASING YOUR PRECIOUS METALS

gradient line

With A Retirement Account
Precious Metals IRA Fees

Setup Fees: $0 – We never charge setup fees for precious metals IRAs

Annual Maintenance Fees: Clearly disclosed based on account value with no hidden charges

Storage Fees: Transparent storage costs at IRS-approved depositories with full insurance coverage

Transaction Fees: Upfront disclosure of all buying and selling transaction costs

Precious Metals IRA Process

Account Setup: We walk you through every step of the IRA setup process, explaining timelines, requirements, and what to expect at each stage.

Rollover Process: Complete transparency about rollover timelines, potential tax implications, and required documentation.

Metal Selection: Clear explanation of IRS-approved products, storage requirements, and liquidity considerations.

Ongoing Management: Regular account statements, easy access to account information, and clear communication about any changes.

With A Direct Purchase
Direct Purchase Process

Pricing: Real-time wholesale pricing plus clearly disclosed markup

Shipping: Upfront shipping costs with full insurance coverage details

Delivery: Tracking information and delivery confirmation for every order

Authentication: Certificates of authenticity and detailed product specifications

Direct Purchase Payment Options

Wire transfers with same-day processing

Bank transfers with clear processing timelines

Certified checks with hold period disclosure

Credit cards with applicable processing fees

Our Buyback Guarantee

gradient line

National Gold Group doesn't just help you buy precious metals, we provide complete transparency when you're ready to sell, whether from your IRA or direct holdings.

We guarantee to buy back any precious metals purchased through National Gold Group at current market rates. Our proprietary pricing system ensures you receive competitive buyback pricing based on real-time wholesale markets. That way you can always liquidate your metals when you want to.

Selling Your IRA Metals

  • Clear explanation of distribution options (cash or in-kind)

  • Transparent tax implications and timing

  • Real-time buyback pricing through our wholesale network

  • Fast processing with clear timelines

Selling Direct Holdings

  • Instant buyback quotes using our live pricing system

  • Transparent evaluation process for your metals

  • Multiple selling options (wire transfer, check, or trade)

  • Same-day processing for qualifying transactions

MARKET EDUCATION AND GUIDANCE

gradient line

Honest analysis and no-pressure approach

Honest Market Analysis

We provide educational content and market analysis without hidden sales agendas.

  • Unbiased market commentary on precious metals trends

  • Educational resources about precious metals investing

  • Risk disclosure about precious metals investments

  • Realistic expectations about potential returns and volatility

No High‑Pressure Sales Tactics

Our approach focuses on education and long‑term relationships rather than high‑pressure sales.

  • Consultative approach to understand your investment goals

  • Educational‑first philosophy before any sales recommendations

  • Respect for your timeline without aggressive follow‑up

  • Honest guidance about whether precious metals fit your situation

REGULATORY COMPLIANCE AND TRANSPARENCY

gradient line

Regulatory compliance and customer protection

Full Regulatory Compliance

National Gold Group maintains complete transparency about our regulatory status and compliance.

  • Proper licensing in all states where we conduct business

  • Compliance monitoring with all applicable precious metals regulations

  • Regular audits of our processes and procedures

  • Clear documentation of all transactions and communications

Customer Protection

We maintain comprehensive customer protections.

  • Segregated customer funds held in trust accounts

  • Full insurance coverage on all stored metals

  • Detailed record keeping for all transactions

  • Clear dispute resolution processes

Technology and Security Transparency

gradient line

Security and data protection

Data Protection

Your personal and financial information receives the highest level of protection.

  • Bank-level encryption for all data transmission

  • Secure storage of customer information

  • Limited access protocols for customer data

  • Regular security audits and updates

Transaction Security

Every transaction includes multiple security layers.

  • Identity verification for all new customers

  • Transaction confirmation for all orders

  • Secure payment processing through established financial networks

  • Detailed transaction records for your records

Getting Started with Confidence

gradient line

Your Next Steps

Ready to experience transparent precious metals investing? Here's how to get started:

  • Free Consultation — Speak with one of our precious metals specialists

  • Educational Resources — Access our complete precious metals guides

  • Live Pricing — Get real-time quotes on any precious metals products

  • Account Setup — Begin your IRA or direct purchase process

  • Ongoing Support — Receive continued guidance and market updates

Contact Our Team

Have questions about our processes, pricing, or policies? Our team is here to help:

Address
609 Kailua Rd #200, Kailua, HI 96734

At National Gold Group, transparency isn't just a policy, it's our promise to you. Experience the difference that complete honesty and cutting-edge technology make in precious metals investing.

PROTECT YOUR RETIREMENT SAVINGS WITH GOLD AND SILVER

 

Don't let market volatility and government policies destroy what you've worked so hard for. Your retirement and your family's future deserve the stability that only precious metals can provide. Get our 2025 Gold IRA Guide to learn how you can protect and grow your wealth with physical gold and silver.
 
PROVEN PROTECTION - Gold has outperformed during every major economic crisis in modern history, and been a store of value for thousands of years.

SHIELD AGAINST INFLATION - While the dollar has lost 96% of its purchasing power since 1913, gold has maintained its value, and continues to provide the strongest hedge against inflation and the erosion of the dollar's value.

EXPERT GUIDANCE - Our team of award-winning specialists will help you understand your best options to either rollover part of your retirement savings from your IRA/401K into gold and silver, or make a direct purchase, with the lowest fees and best prices you'll find from any gold company.

top rated business consumer alliance national gold group